1. Communicate clearly and often When working internationally, communication is key. It’s hard enough to manage employees within your building, but even more difficult when those employees are several time zones ahead of you. Their work day is winding down just as yours is getting started. In order to effectively manage their work, it’s imperative you have an ongoing, open dialogue and speak to them on the phone at least once a week.
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2. Bridge the distance with technology. A personal connection is important while managing an international team and the right technology helps.
3. Embrace cultural differences. Working with and among international and global business leaders and companies offers a completely new perspective on your business. However, it also comes with challenges, as cultures vary based on region, country, religion and more.
4. Leverage partnerships and ask for help. Leverage the relationships you have in every country you touch, either via employees or customer. For example, if you’re not a native Spanish speaker, but you’re heavily pushing a product in Mexico, call on your network to get your message out.
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5. Create and maintain relationships. Living a half-a-world away means you have to work twice as hard to maintain employee and customer relationships. Schedule a weekly company update call with employees. It’s hard to gauge tone via emails and you often gain a great deal of insight just by hearing someone’s voice.